Why You Should Upgrade to Microsoft Dynamics 365 in 2023

As industries like Pharmaceuticals and Chemicals become more and more connected, it’s important for businesses to make sure they’re using the right tools to keep up with the competition. As we start 2023, we’ve identified several reasons why these businesses should upgrade to Microsoft Dynamics 365 that we cover in this post. We’ll look at how Microsoft Dynamics 365 can help you streamline processes, increase efficiency, and stay up to date with the latest technology.

Reasons to move to Microsoft Dynamics 365

Enterprise resource planning (ERP) software has seen major changes in recent years.

With the growth of the cloud and the rise of powerful analytics, today’s ERP solutions are better than ever. Microsoft Dynamics 365 gives businesses power and flexibility to streamline their operations in a way that makes the most sense.

Businesses still struggling with an aging legacy system will see that Microsoft Dynamics 365 offers the right combination of price and performance. D365 is built on the latest technology and provides powerful insights into your business processes with Artificial Intelligence (AI) and Machine Learning (ML) enhancements that help you make better decisions. Its cloud-based architecture lets you access your data from anywhere at any time.

With older systems it will keep getting harder and harder to accommodate things like AI/ML, remote work or more complicated SOPs. Some of the top reasons you should say goodbye to your legacy system and finally make the move to Microsoft Dynamics 365 include

  • Aging legacy system
  • End of support for AX
  • Accessibility
  • Efficiency
  • Scalability

Figure 1:Reasons to Move to Microsoft Dynamics 365

Reasons to Move to Microsoft Dynamics 365

Upgrading to Microsoft Dynamics 365 gives you the opportunity to optimize your business processes, and make better decisions, faster.

Aging legacy system

It’s common to see businesses reliant on legacy systems that are no longer up to date. These aging systems can not only slow operations but can also cause an increased cost for the business. An aging legacy system may not offer the same features, functionalities, or reliability as modern solutions.

For businesses that are relying on an aging legacy system, they’re sure to encounter more and more costly issues as the system grows older. Most notably, the cost to maintain the system will increase dramatically as parts become harder to find, outdated technologies require replacement, and more complex issues begin to arise. Additionally, the risk of data loss is ever-present due to system vulnerabilities and lack of security updates. Moreover, the organization’s ability to scale with the demands of the market can be severely limited with a legacy system.

As technology advances, the need for modern features like AI/ ML increases. An aging legacy system won’t be able to provide the same support for new features as a more up-to-date system like Microsoft Dynamics 365. A legacy system may not be able to keep up with changes in the market, or even worse, can be missing out on features that could improve your business. By upgrading to Microsoft Dynamics 365, you’ll be able to access these new features and keep up with the competition.

End of support for AX

Microsoft has announced the end of support for AX 2012 in 2023, making it an ideal time for these organizations to upgrade to Microsoft Dynamics 365. For businesses still using AX 2012, this is an opportunity to make the most of the latest technology and achieve greater efficiency and customer experience than ever before. With features like integrated AI capabilities, cloud-enabled analytics and business process automation, Dynamics 365 can help reduce operational costs and provide powerful insights that drive better decision-making.

Organizations seeking to upgrade to Dynamics 365 will find the most benefits by partnering with a Microsoft Gold Partner. These Partners have in-depth knowledge and experience with Dynamics 365, and they can provide comprehensive support throughout your transition process. This includes helping to customize Dynamics 365 to meet your organization’s specific requirements and ensuring that you get the most out of the platform. On top of that, Partners will be able to assist with data migration tasks and provide ongoing support for any post-implementation issues.


Microsoft Dynamics 365 offers businesses exceptional accessibility and convenience. D365 provides a secure and reliable platform for business operations, with the added benefits of mobile accessibility and cloud computing.

Microsoft Dynamics 365 is built on the cloud, allowing your data to be accessed from anywhere with an internet connection. Your employees and customers will be able to access the system from any device with an internet connection, whether in the office or on the go. Unlike AX, where remote users can only access the system with a VPN.

With Microsoft Dynamics 365, businesses have access to intuitive tools that enable them to monitor performance and develop strategies for improvement. You can customize the system for maximum flexibility in a tailored solution.


Microsoft Dynamics 365 is a powerful enterprise resource planning (ERP) solution that can help streamline SOPs (Standard Operating Procedures). From improved forecasting and analysis capabilities to automation, D365 makes it easy to reduce manual processes.

By combining multiple functions like CRM, ERP, and analytics into a single platform, D365 reduces the need for manual data entry and tedious paperwork.

This complete solution provides AI/ML- based analytics, giving you real-time insights into performance and trends – something you can’t fully get with legacy systems. Working with a Dynamics Partner, you’ll gain access to industry-specific understanding and advice on how to best use D365 to maximize efficiency and improve your bottom line.


For businesses looking to expand their operations, scalability is key. Microsoft Dynamics 365 is designed to grow with your organization, allowing you to seamlessly transition from one stage of your business’s development to the next. This is especially important with legacy overhead costs continuing to rise.

As a cloud-based system, the scalability of Dynamics 365 is a major advantage for any business. With the help of your Microsoft Partner, you can gain access to additional support and resources when it comes to transitioning your organization to Dynamics 365.

Whether you’re launching new products or services, opening new offices, or exploring different markets, Dynamics 365 will ensure that your business can scale as you need it to.

Next steps if you’re ready to upgrade now

When your business is ready to get started, the best way to upgrade to Microsoft Dynamics 365 is with the help of a Microsoft Gold Partner.

A Partner will provide expertise in how to best utilize the software, implement it for your organization, and answer any questions you may have about the system. They can also advise on which versions of Dynamics 365 is best for your business. With a Gold Partner, you can be sure that you are getting the most out of your technology investment and can use it to its fullest potential.

Upgrade to Dynamics 365 with the help of a Microsoft Gold Partner

Get Started

Once you identify potential partners, take some time to evaluate their services and expertise to ensure that you are getting the best deal. Talk to them about their experience in the industry, pricing structure, and any other details that you may have questions on.

Your Partner will guide you through the entire installation process and provide support and training if needed. Once the software is up and running, they can provide additional resources and training on how to use it more effectively.

You’ll receive access to new features before they are released, helping you stay up-to-date on any major changes that may come along. With the right Partner, you can ensure a smooth transition to Microsoft D365 and reap the benefits of a powerful business solution.

About XcelPros

XcelPros is a Chicago-based company and delivers transformation through technology. We offer business and technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical Devices, Bio-Medical & Biotech), Insurance, Discrete Manufacturing, Process Manufacturing, Distribution and Food & Beverage.

XcelPros is a Microsoft Gold Partner, Direct Cloud Solutions Provider (CSP) and a Systems Integrator (SI) offering software licensing, implementation and consulting services for Microsoft Dynamics 365, CRM, Microsoft Dynamics AX, Business Intelligence & Analytics (Power BI), SharePoint, Office 365 and Azure (Cloud, IOT, Microsoft Flow amongst many others).

Our mission is to provide integrated technology solutions that amplify impact and empower our customer’s businesses. We believe technology is the key enabler of exponential growth for us and our customers.

Contact XcelPros today to transform your business.

Call us toll-free – 1.855.411.0585 (or) visit https://xcelpros.com/

Luis Robinson

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