Staying & working at DoubleTree by Hilton Shah Alam i-City review

Situated in Shah Alam i-City is the newest DoubleTree by Hilton hotel.  With Shah Alam being the capital of Selangor, this is a strategic location that borders the neighbouring Petaling District and Klang District, making the hotel an ideal hub for workcations.

But of course, not all workcationers are the same, as each will have their own requirements and preferences. Based on our previous 3D2N workcation at DoubleTree by Hilton Shah Alam i-City, here are the six types of workcationers we’d think the hotel caters to.

1. The working parents

Situated right next to the i-City theme park and water park, it’s no surprise that this hotel makes for a great spot for families, including ones where the parents have to work.

Within the hotel itself, there’s plenty for kids to do, especially in the game room. From card and board games to the foosball and pool table, there’s a variety of entertainment here that even adults can spend hours enjoying.

Guests can also place an RM600 deposit to use the PS4. For something more educational, there are books available.

Inside the Game Room, there’s a table where parents can get some work done too while keeping an eye on their little ones.

2. The wandering workcationer

Child-free workcationers will find just as much value in staying at DoubleTree by Hilton Shah Alam i-City.

Other than visiting the theme park or the City of Digital Lights that comes to life in the evening, you can visit the nearby mall or explore landmarks such as the Sultan Salahuddin Abdul Aziz Mosque that’s around 7km away.

Right next to the mosque is the Shah Alam Lake Garden. There’s also a botanical garden not far away that nature lovers can enjoy.

3. The meet and greeter

If you’re someone who needs to meet clients or business partners, DoubleTree by Hilton Shah Alam i-City makes for an ideal meeting point with several options.

You can opt to grab a pastry and pick-me-up from The Koffee and have your meeting in the lobby area. The Koffee offers freshly brewed coffee, speciality teas, juices, and sodas from homegrown brand Tapping Tapir, amongst other things.

Its bakery includes pain au chocolate, croissants, muffins, and whole cakes.

The Axis Lounge also makes for an appropriate location for lunch or tea appointments. There’s al-fresco seating for those who enjoy getting some fresh air. Drinks in the evening are also an option here.

Meanwhile, businesses looking to host conferences or meetings can check out the hotel’s event spaces.

4. The food-motivated workers

DoubleTree by Hilton Shah Alam i-City isn’t lacking when it comes to gastronomy. After all, the hotel even starts you off with a complimentary welcome cookie.

There are three main spots for guests to dine in this DoubleTree by Hilton—Axis Lounge, Makan Kitchen, and Tosca Italian Trattoria, all three of which we tried and enjoyed during our workcation.

If you’re looking for recommendations, the Aglio Olio Di Gamberi and Burrata Con Pizza from Tosca were certainly our favourites. The first dish features deliciously juicy shrimp, while the Burrata pizza tasted uniquely milky.

But the star of Tosca, at least in our opinion, was the tiramisu which was assembled right in front of our eyes by the waitress.

If you love a good breakfast, be sure to book the breakfast-inclusive packages, which will give you access to the breakfast buffet at Makan Kitchen where you can enjoy Indian, Chinese, Malay, and Western dishes.

Local delights include roti bakar, soup noodles, dim sum, and more.

During our workcation, we were told that it was the second-ever seafood buffet held at the hotel, and it seems like it’s set to be a monthly event. Freshly shucked oysters, scallops, and more were up for grabs, as well as differently prepared crab, fish, and other seafood.

5. The one in need of a break

It’s not always a bad thing to mix business and pleasure, and a relaxing workcation is proof of that.

While there’ll be a spa opening soon, guests can already check out the sauna. The outdoor infinity pool also has a jacuzzi section where you can kick back and relax.

Or, you can also relax in your room, where 24/7 room service is available. Rooms are fitted with a capsule coffee machine and tea bags so you can enjoy your own cuppa at any time.  

6. The workcation moguls

Perhaps it goes without saying, but if you’re just looking for something standardised and satisfactory, DoubleTree by Hilton Shah Alam i-City is the place for you.

Thanks to DoubleTree by Hilton’s global status, you can expect to find the same great standards of hospitality and service at its Shah Alam i-City location as you would anywhere else.

They were super accommodating, getting us extra chairs for our room when we asked, and giving us a thorough tour around the hotel upon request. The phone operator was also informative and helpful when we struggled with connecting to the Wi-Fi.

Plus, the staff at Tosca was also very friendly and knowledgeable about all their dishes.

Never having to worry about the small things means everyone will be able to enjoy their workcation and stay at this new Shah Alam hotel.

  • Read our other reviews of workcations we’ve been to here.
  • Learn more about DoubleTree by Hilton Shah Alam i-City here.

Luis Robinson

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